Planning & Beyond®

50. What Is the Human Side of Money? A 50th Episode Conversation with Brendan Frazier

Ashley Quamme

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You've heard the phrase. It shows up in keynotes, LinkedIn posts, firm marketing, and increasingly, your own conversations with prospects. But if someone put you on the spot and asked what "the human side of money" actually means, could you articulate it? And more importantly, could you tell them what to do about it on Monday morning?

For the 50th episode of Planning & Beyond, Ashley zooms way out with Brendan Frazier, Chief Behavioral Officer at RFG Advisory and host of The Human Side of Money podcast. Brendan has been sitting with this exact question since 2017, when reading The Undoing Project cracked open his interest in behavioral finance and set him on a path that quickly outgrew that label.

Together, Ashley and Brendan unpack why "behavioral finance" was only ever the gateway, not the destination. They walk through the many dimensions that make up being human (individual, relational, cultural, societal) and how money layers on top of all of them. They draw a distinction that most advisors have never had named for them: the difference between the human side of money (what's happening inside your client) and the human side of advice (how you actually do this work).

You'll hear Brendan's honest take on where advisors should start (hint: it's not a four-step framework), Ashley's Five Human Domains as a reframe of traditional planning categories, and the research-backed reason why helping clients vividly picture their future changes behavior in the present.


A few ideas you'll walk away with:

  • Why money is a tool to fund the life someone wants to live, and what that means for how you structure conversations
  • The "just-in-time learning" approach to building behavioral skills without getting overwhelmed
  • How to think about security, freedom, connection, legacy, health, and growth as the real planning categories
  • Why communication skills offer the highest ROI of anything you could develop as an advisor

This one is less tool and technique, more map and compass. If you've been doing this work for a while and feel like you're ready to think about it at a different altitude, press play.

And thank you, seriously, for being part of 50 episodes.


RESOURCES AND GUEST INFORMATION

About Brendan Frazier

Brendan Frazier is the Chief Behavioral Officer at RFG Advisory and the host of The Human Side of Money podcast, where he has spent hundreds of conversations translating behavioral science, psychology, and communication research into practical tools for financial advisors. His work sits at the intersection of behavior change, client communication, and advisor practice management.

Connect with Brendan:

  • The Human Side of Money Podcast: Available on all major podcast platforms
  • LinkedIn: Brendan Frazier (most active, daily content)
  • RFG Advisory: Monthly blog and newsletter on applying the human side of advice
  • Website: rfgadvisory.com


Connect with Host Ashley Quamme:

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